Welcome to the comprehensive guide to Safiri by Citrus—a platform meticulously designed to revolutionize school transportation with state-of-the-art technology, uncompromising security, and an intuitive user experience. Our solution is crafted with both parents and students in mind, ensuring that every journey is smart, safe, and seamlessly integrated into your daily routine.
Founded in 2020, Safiri by Citrus was born out of a vision to transform traditional school transportation. We harness modern technology and streamlined processes to deliver a platform that is secure, efficient, and transparent. Our journey has been one of relentless innovation and commitment to excellence, ensuring that every ride is monitored, every payment is secure, and every journey is stress-free.
Our mission is to empower families and educational institutions with a smart, safe, and seamlessly integrated transport solution. We prioritize the security of every student while simplifying the day-to-day logistics of school commutes. By leveraging advanced technology, we foster a community built on trust, safety, and continuous innovation.
Our process is designed for simplicity and reliability. Start by creating an account and linking your profile to your child's school. Choose a transport subscription that suits your needs and enjoy the benefits of real-time tracking, instant notifications, and secure payment processing. From sign-up to drop-off, every step is automated and monitored to ensure a smooth journey.
Unlike traditional school transport systems that rely on outdated manual processes, Safiri by Citrus offers a digital solution with live tracking, instant alerts, secure payments, and robust communication tools. Our platform stands apart by providing unmatched transparency, reliability, and efficiency, making it the preferred choice for modern educational institutions and busy parents.
| Feature | Traditional Transport | Safiri by Citrus |
|---|---|---|
| Real-time Tracking | ||
| Instant Notifications | ||
| Digital Payments | ||
| Guardian Verification | ||
| Integrated Communication |
Manage your family's transport needs effortlessly with our user-friendly system. Create and manage multiple student profiles, customize settings, and secure your account with advanced access controls—all from one centralized dashboard. Whether you're overseeing one child or several, our platform adapts to your needs.
Manage transportation for all your children from a single account, with individual settings and preferences for each student.
Personalize your account with custom notifications, preferred contact methods, and specific transport requirements.
Set up different access levels for family members, guardians, or caregivers with role-based permissions.
Linking your account to your child's school is seamless and efficient. Our step-by-step process guides you through selecting your school from our directory, completing a quick approval process, and managing multiple students within a single account. This ensures that all communications and updates are consolidated in one accessible space.
Search our comprehensive directory of partner schools and select your child's institution.
Complete a quick verification to confirm your child's enrollment at the selected school.
Once verified, the school approves the link, granting you access to school-specific transport features.
Repeat the process for additional children attending different schools, all managed from one account.
Stay informed with our state-of-the-art live GPS tracking system. Receive real-time updates on your child's journey, precise ETA notifications, and instant emergency alerts that keep you connected at every stage of the trip.
Monitor your child's school transport in real-time with accurate GPS positioning on an interactive map.
Receive accurate arrival time estimates that update automatically based on traffic and route conditions.
Easily mark your child as absent for specific dates, with automatic notifications to the school and driver.
Get instant notifications about delays, route changes, or other important updates during transport.
Choose from a variety of flexible payment methods, including secure in-app transactions and external gateways. With options for monthly or full-term subscriptions, clear fee structures, and detailed transaction histories, managing your payments is both transparent and convenient.
Multiple secure payment options including credit/debit cards, mobile money, and bank transfers.
Choose between monthly payments or discounted full-term subscriptions to fit your budget.
Transparent pricing with clearly defined service fees and no hidden costs.
Access detailed records of all your payments with downloadable receipts and statements.
Our integrated messaging system ensures seamless communication between parents, school administrators, and drivers. Whether it's through direct messaging, group chats, or offline SMS support, you're always connected and informed.
Direct communication channel with school administrators for queries, feedback, or special requests.
Connect with drivers for specific trip-related information or special instructions.
Join route-specific group conversations with other parents for community updates and coordination.
Receive critical alerts via SMS when you have limited or no internet connectivity.
The personalized student dashboard provides a real-time overview of all transport activities. Access attendance logs, performance insights, and transport notifications quickly and easily—keeping you in complete control of your child's school journey.
View complete records of your child's transport attendance and absence history.
Access all transport-related alerts and messages in one centralized location.
View detailed information about your child's assigned routes and stops.
Track on-time performance, route efficiency, and other key transport metrics.
Our integration process is smooth and straightforward. Schools can join our network by completing a simple online application. Our dedicated support team then assists with the onboarding process, ensuring that integration is quick and hassle-free.
Our platform offers schools a unified system to manage transport schedules, fee collection, and communications. This centralization enhances operational efficiency, reduces administrative burdens, and promotes transparency in transport management.
Schools benefit from streamlined fee collection with our secure payment processing system. Automated invoicing, payment tracking, and financial reporting simplify the management of transport fees.
Schools access a dedicated admin dashboard that provides real-time oversight of all transport operations. Monitor vehicles, track student attendance, and analyze performance metrics all from one intuitive interface.
Interested schools can join the Safiri by Citrus network by filling out our partnership form online. After a brief verification process, you'll be onboarded with full support from our team. This partnership opens the door to enhanced transport management and improved parent satisfaction.
Become a PartnerAt Safiri by Citrus, safety is our top priority. We've implemented multiple layers of security measures to ensure that every child's journey is protected from start to finish.
Our system uses advanced QR scanning and PIN verification to ensure secure student check-in and check-out. This digital verification process creates a reliable record of each student's boarding and exit, eliminating the uncertainty of traditional manual systems.
Only authorized guardians are permitted to pick up students, providing an extra layer of protection during every journey. Parents can manage the list of approved guardians through their account, with instant verification at pickup time.
Only authorized guardians are permitted to pick up students, providing an extra layer of protection during every journey. Parents can manage the list of approved guardians through their account, with instant verification at pickup time.
In the unlikely event of an incident, our platform allows for immediate reporting and swift resolution. Our incident reporting tools ensure prompt action, giving you complete peace of mind throughout your child's journey.
Every driver is thoroughly vetted and continuously monitored to ensure that only the most reliable professionals are on duty. Background checks, license verification, and regular performance reviews maintain the highest standards of safety.
At Safiri by Citrus, your data is protected by stringent encryption and continuous monitoring. We adhere to the highest data protection standards, ensuring that all personal and transaction information is securely stored and safeguarded against unauthorized access.
Safiri by Citrus undergoes regular security audits and compliance checks to maintain the highest standards of safety and data protection. Our multi-layered security approach ensures that your child's physical safety and your personal information are always protected.
Our cutting-edge technology powers every aspect of the Safiri by Citrus platform, from real-time tracking to secure communications and intelligent route planning.
Our platform is built on a robust, scalable architecture that guarantees speed and reliability. Enterprise-grade servers, redundant systems, and continuous monitoring ensure 99.9% uptime and exceptional performance even during peak usage periods.
The Safiri mobile app features an intuitive interface with swipeable dashboards, customizable notifications, and a user-friendly layout—designed to simplify navigation and enhance your overall experience. Available for both Android and iOS devices, our app puts powerful transport management tools in your pocket.
Utilizing advanced GPS tracking, our system provides up-to-the-minute location updates for every trip. High-precision GPS receivers combined with cellular network triangulation ensure accurate positioning even in challenging signal environments.
Our platform analyzes traffic patterns and road conditions to ensure that the safest and most efficient route is always taken, reducing travel times and fuel consumption. Machine learning algorithms continuously improve route suggestions based on historical data and real-time conditions.
We are committed to continuous improvement. Our future roadmap includes the introduction of enhanced real-time analytics, deeper integration with school administrative systems, and additional safety features. We regularly update our platform based on user feedback and technological advancements to stay ahead of industry standards.
More detailed insights and customizable reports for parents and schools.
Deeper connection with school management systems for seamless data sharing.
New tools for enhanced student security and emergency response.
Safiri by Citrus offers transparent, value-based pricing with no hidden fees. Choose the plan that best suits your family's needs and budget.
From KES 2,500/month
From KES 6,500/term
From KES 20,000/year
Safiri by Citrus maintains complete transparency in our fee structure. All payment processing charges and SMS billing details are clearly outlined, so you always know exactly what you're paying for. This comprehensive breakdown helps you budget effectively and eliminates any surprises.
| Fee Type | Amount | Description |
|---|---|---|
| Base Subscription | Varies by plan | Core service access fee |
| Payment Processing | 2-3% | Varies by payment method |
| SMS Notifications | KES 200/month | Unlimited SMS alerts (free with Annual Plan) |
| Multi-Student Discount | 10% per additional student | Applied to additional students on same account |
"Safiri by Citrus has completely transformed our daily routine. I feel confident knowing my child's journey is secure and efficient. The real-time tracking and instant alerts have truly been a game-changer for our family."
"I used to worry every morning about getting my child to school on time, but now with Safiri, I receive timely updates that keep me informed at every step. It's a remarkable service!"
"Our administrative processes have improved dramatically since partnering with Safiri by Citrus. The centralized transport management system has streamlined our operations and significantly reduced paperwork."
"Partnering with Safiri by Citrus has boosted our overall efficiency and parent satisfaction. The platform's innovative features and reliable service have exceeded our expectations."
Detailed case studies reveal that schools using Safiri by Citrus have experienced a 30% reduction in administrative workload and a 25% improvement in on-time arrivals. Our comprehensive analytics provide actionable insights that drive continuous improvement and ensure measurable impact on school transport efficiency.
Begin your journey by registering online with Safiri by Citrus. Our intuitive registration process guides you through account creation, linking your profile to your child's school, and setting up your preferred payment options.
Within minutes, you can select your school from our curated directory and begin enjoying the benefits of our platform. Schools represented by partners like Daniel Kamau are part of our extensive network, ensuring a trusted and verified experience.
Choose your preferred subscription plan and payment method. Set up secure payment options to ensure uninterrupted service for your child's transportation needs.
After registration, download and log in to your personalized Safiri by Citrus mobile app. Our responsive, user-friendly platform offers interactive tutorials, detailed walkthroughs, and practical tips to help you manage your account, track transport in real time, and communicate seamlessly with school administrators and drivers.
Enriched by insights from Daniel Kamau, our comprehensive online guide ensures you are set up for success right from the start. Explore all features, customize your notifications, and connect with other parents in your community.
Our FAQ section is a comprehensive resource that addresses all common questions regarding account management, payment processing, safety protocols, technical support, and school-related inquiries.
Creating an account is simple! Visit our website or download our mobile app, click on "Create Account," and follow the step-by-step instructions. You'll need to provide basic contact information, verify your email and phone number, and create a secure password.
Yes! Safiri by Citrus allows you to manage multiple children from a single account. After creating your account, you can add each child by going to "Profile Settings" and selecting "Add Student." You'll be able to set individual preferences and track each child's transport separately.
To link your account to your child's school, go to "School Linking" in your dashboard, search for your school in our directory, and select it. You'll need to provide your child's student ID or registration number for verification. Once the school confirms the link, you'll have access to all school-specific transport features.
Yes, you can add family members or guardians to your account with customized access levels. Go to "Access Management" in your settings, select "Add User," and enter their details. You can specify which features they can access and which actions they can perform.
We accept a variety of payment methods including credit/debit cards, mobile money (M-Pesa, Airtel Money), and bank transfers. All payment information is securely processed through our encrypted payment gateway.
Our pricing varies based on your subscription plan (monthly, term, or annual) and the specific services you select. Basic plans start from KES 2,500 per month, with discounts available for term or annual subscriptions. You can view detailed pricing information in our Pricing section.
No, we believe in complete transparency. All fees are clearly outlined before you complete your subscription. These include your base subscription fee, any payment processing charges (typically 2-3% depending on the payment method), and optional services like SMS notifications (KES 200/month unless included in your plan).
Yes, you can upgrade or downgrade your subscription plan at any time. Changes will take effect at the start of your next billing cycle. To change your plan, go to "Subscription Management" in your account settings and select "Change Plan."
Our student verification system uses a combination of QR codes and PIN numbers. When your child boards or exits the vehicle, the driver scans their unique QR code or enters their PIN to confirm their identity. You'll receive an instant notification confirming the verification.
You can add authorized guardians through your account settings. Go to "Student Management," select your child, and then choose "Authorized Guardians." Add the guardian's details including their name, contact information, and a photo for identification. Each guardian will receive their own verification code for pickups.
All drivers undergo a rigorous vetting process including comprehensive background checks, license verification, driving record review, and in-person interviews. They also receive regular training on safety protocols and child safeguarding. Performance is continuously monitored through real-time tracking and parent feedback.
The Safiri by Citrus app is compatible with both Android (5.0 and above) and iOS (12.0 and above) devices. You can also access your account through our web portal on any modern web browser including Chrome, Safari, Firefox, and Edge.
Our app is designed to function with limited connectivity. Critical alerts are delivered via SMS when internet connectivity is unavailable. The system will automatically sync when connectivity is restored, ensuring you don't miss any important information.
Schools can join our platform by completing the partnership form on our website or contacting our school partnerships team directly. After an initial consultation, we'll guide you through the integration process, providing training and support for your administrative team.
Schools need to provide basic information such as student enrollment details, transport routes, schedules, and designated pickup/drop-off points. Our platform can also integrate with most school management systems to streamline data sharing and reduce administrative workload.
Can't find what you're looking for?
Contact Our Support TeamRepresentatives such as Daniel Kamau, James Mwangi, Anne Wanjiku, Peter Otieno, and Grace Njeri are on hand to ensure that every inquiry is addressed personally and effectively.
School Partnership Lead
Parent Success Manager
Support Team Lead
Embrace the future of school transportation with a platform that is as smart as it is secure. With comprehensive features, robust safety measures, innovative technology, and transparent pricing, Safiri by Citrus is dedicated to transforming your daily transport experience.
Welcome to Safiri by Citrus—where every ride is smart, safe, and seamlessly integrated into your daily life.